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Customer Promises
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OUR PLEDGE TO YOU
Our Customer Promises
We pledge to always put your needs above all and are committed to being honest, helpful, and human in everything we do.
Honest
To be unbiased with our advice, including admitting when we're not right for you.
To use objective, third-party data to ensure fair, transparent valuations and pricing.
To share the important details upfront, not in the fine print.
Helpful
To attend to your requests promptly, always a quick call away for anything you need.
To strive for constant improvement and leaving you better off than when you contacted us.
To offer alternatives and choices, never leaving you at a dead end.
Human
To have real people ready to answer your call, not robots and recordings.
To treat every customer with the same level of respect, regardless of background and circumstances.
To value you and your home as if you were our own family.
Our team is here and happy to help.
Call today to chat with a Truehold Advisor.
Call 314-353-9757
