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Frequently Asked Questions
When it comes to your home and finances, we know details are important to you. Please call us at (314) 353-9757 to discuss these or any other questions further.
What is Truehold?
We're a residential real estate and services company with a mission of helping people live at home for longer. By integrating financial, real estate, technology, and care solutions, we provide better options for senior living for those who want to keep living at home.
We are run by a diverse team that brings together years of experience in real estate, finance, senior living, law, technology, innovation, and customer experience. We’re financially backed by investors who believe in our mission and share our values.
How does Truehold make money?
Our business model is simple: We buy homes, charge market rent, sell or rent them when you move out, and collect a small commission—just like traditional real estate investors.
Does my home qualify for working with Truehold?
We typically work with owners of single-family homes who have enough equity and liquid savings to cover years of rent, or a high credit score. If you meet these general criteria—or just want to learn more—get in touch and we can work together to determine if we’re the right fit for you.
How does a sale-leaseback work?
A sale-leaseback combines two common transactions into one: a home sale and a lease. We buy your house and lease it right back to you. It's as simple as that.
Are sale-leasebacks a new concept?
No, sale-leasebacks are common in the commercial real estate industry, used mainly by large companies looking to improve liquidity and reduce their debt. We're bringing the concept to residential real estate so individuals might enjoy similar benefits, such as:
Turning home equity into debt-free cash
Protecting wealth from exposure to fluctuations in home values
Diversifying investments into income-generating assets such as stocks and bonds
Does a sale-leaseback have financial benefits beyond debt-free cash?
Yes, a sale-Leaseback can provide additional financial benefits, including:
-Protecting your wealth from exposure to historically volatile home values
-Diversifying your investments into income-generating assets like stocks
-Easing access to cash so you can use it in the times you need it most
Are there any fees on the sale?
At the time of the sale, you will pay the typical real estate commission of up to 6% of the home's value.
Do I have to move out of my home?
No! You keep living in your home uninterrupted. Unlike a traditional sale, when you work with us, there is no listing, showing, packing, moving, or waiting on the buyer to get approved for funding. We complete the purchase of your home in as little as 30 days, and your lease begins immediately upon closing.
Do I have to pay taxes on the sale?
In general, if you are an individual who has owned and lived in your home for at least two out of the past five years, you do not have to pay federal income taxes on the first $250,000 of profit on your home sale. In general, for married couples filing jointly, you do not have to pay federal income taxes on the first $500,000 of profit.
Everyone’s situation is unique, however, so you should consult with a tax advisor. Truehold makes no representation or warranty concerning your tax treatment.
What can I use the money for?
It's yours to save or spend as you like! People typically use cash proceeds from a sale-leaseback to:
Diversify their investments
Pay off debts
Travel and go out to eat more
Buy or renovate another home
Cover unexpected financial or healthcare costs
Hire in-home assistance
Build a financial legacy for their children
How does Truehold calculate my rent?
Just like our home valuation process, we use local comparable rentals to set a market rent for your house.
Will my rent ever increase?
For the first five years of leasing, there will be a small annual rent increase for the greater of 2.5% or the Consumer Price Index. Beginning in the sixth lease year, the rent may increase up to the prevailing local market rent.
What happens if I can't pay rent?
We proactively aim to prevent this by only working with customers who have enough savings and equity in their homes to make a sale-leaseback financially worthwhile and sustainable.
However, we understand that circumstances change, so if you do encounter an unexpected challenge, we'll work with you to attempt to identify a positive solution that addresses your unique situation.
Are there any limits on how long I can lease my home?
No! You have the contractual right to stay in your home as long as you’d like, provided you continue paying rent and complying with the lease. Some consider us a long-term option while others see us as a temporary solution before their next step.
What type of maintenance does Truehold cover?
As outlined in your lease, we cover major repairs the home requires like roof damage, plumbing leaks, and HVAC issues.
Can I make changes or updates to my home?
Cosmetic enhancements like painting, hanging pictures, and moving furniture are completely welcome. For larger projects like remodels, demolition, structural changes, and appliance replacement, we ask that you work with us to find the right solution to meet your needs.
How can I get in touch if I need help with something?
You will get a dedicated service number, and a real human—not a recording—will be one call or message away to assist. Whether it’s home repairs, maintenance requests or just a general question, we’re happy to help!
Our team is here and happy to help.
Call today to chat with a Truehold Advisor.