Terms and conditions
After the home sale, you must comply with the terms of your lease to continue living in the home. This includes making timely payments on your rent for your minimum lease term.
A built-in step in the Truehold process—because informed decisions are the best ones.
A Smarter Way to Sell with Confidence
Selling your home is a major financial decision. We want you to feel confident that you understand every detail of your sale and lease agreement.
That’s why we’ve partnered with Cambridge Credit Counseling, a government-certified, HUD-approved nonprofit, to provide an independent financial counseling session as part of our process.
The counselor conversation is mandatory but waivable and completely free of charge. Including this as part of your home sale process is an important part of Truehold’s commitment to making every customer feel informed and secure in their transaction.
you’ll fully understand the details of your transaction.
a third-party expert will review everything with you.
so you can move forward with confidence.
Here’s how the process works:
Around 10 minutes, depending on your questions.
A government-certified, independent financial counselor, not affiliated with Truehold.
Around 10 minutes, depending on your questions.
A government-certified, independent financial counselor, not affiliated with Truehold.
Once your home has passed inspection and your transaction is qualified, a HUD-certified financial counselor will contact you to schedule a brief call.
During the session, the counselor will walk you through the key details of your sale and lease agreement, ensuring everything is clear.
Once the call is completed, you’ll confirm whether you’d like to move forward with the transaction or discuss any remaining questions with your Truehold representative.
Cambridge Credit Counseling
We’ve partnered with Cambridge Credit Counseling, a trusted nonprofit with over 25 years of experience in financial education and housing counseling.
meets the highest standards of transparency.
provides a free, clear transaction overview.
has helped thousands of homeowners understand their financial options.
Transparency in every step of the process
By default, this conversation is part of Truehold’s process—a step designed to help you feel fully informed and empowered in your decision.
However, participation is waivable. If a seller prefers not to complete the session, they can sign a formal waiver acknowledging their choice to opt out.
Everything you need to know about the financial counseling process
The session is a structured, third-party review of your home sale and lease agreement. The counselor will simply ensure you understand your transaction.
Typically around 10 minutes.
While this session is part of Truehold’s standard process, sellers may choose to waive it by signing a formal acknowledgment.
If you decide to proceed, your Truehold representative will guide you through the next steps toward closing.
We're here to support you every step of the way
